Aldermaston Signs LLP © All Rights Reserved.  Privacy Policy | Terms of Use

Company Info. Services. Gallery. Location. Contact. Company Info. Services. Gallery. Location. Contact. Terms and Conditions

Please read carefully  before placing your order.


These terms and conditions apply to all transactions concluded with you, the customer.

By placing an order you are deemed to accept these terms and conditions.  Aldermaston Signs reserves the right to alter or amend the Terms and Conditions at any time without notification. Aldermaston Signs  can amend, discontinue or remove content displayed on the Website at anytime without liability.


Prices


All quoted prices exclude VAT at the current rate of 20% as well as excluding postage and packing within the UK. Once an order is placed a total price including VAT and postage and packing will be calculated at the checkout or emailed to you for payment.


Colours


Colour replication on the design layouts shown are only a guide to the pantone colours on the finished products. No colour can be exactly matched due to the limitations of colour reproduction on the web and the differences in different monitors.


Sizing and Layout


All sizes are quoted in millimetres with the imperial equivalent shown in brackets. Within the signage there may be incorporated a discreet footer with the legend

‘Produced by aldermastonsigns.co.uk’.  This applies to items where it is practical to do so.


Payment


Goods are invoiced in pounds (£) sterling at the price prevailing at the time you place your order. Prices are expressed exclusive of Value Added Tax (VAT) which will be charged at the current rate. Prices are stated exclusive of delivery charges. Delivery charges will be added to the price of the goods purchased so that the on-line order form shows the total charges which we will debit.  The prices indicated apply only to on-line purchases and are not indicative of the price of identical goods purchased at our office or by any other means.


We reserve the right to amend any prices without any prior notice and to end any promotions at any time. We reserve the right to add or withdraw any item at any time. Aldermaston Signs try to ensure that all prices displayed are correct. In the event that an incorrect price is advertised, we shall amend as soon as possible after notification. We are under no obligation to supply any product that is priced incorrectly.


Payment is done online via Paypal or over the telephone by debit or credit card. You can use Switch, Solo, Visa, Visa Electron, Visa Delta, Visa Purchasing, JCB and Mastercard.    

All prices shown are in GBP - Great British Pounds.


Orders


Receipt of your credit or debit card details and debit of payments does not constitute our acceptance of your order. Our acceptance of your order takes place upon despatch of the goods at which point the purchase contract is made. We reserve the right to decline your order for any reason whatsoever. If we do so we will contact you and will refund any charges which have been incurred.


Delivery


Most products will be delivered within 72 hours of receipt of payment and approval of final design. Delivery is on a next day service by our selected courier. We do not deliver on Saturdays or bank holidays.

Apologies but this service is currently available to UK-mainland customers only. If you are visiting from outside of the UK and wish to place an order please get in touch.


Returns & Refunds


We do our very best to ensure that you are happy with your purchase from Aldermaston Signs. If, for any reason, your purchase arrives damaged we will make every effort to ensure a replacement arrives quickly.

We are proud of our work and want to make sure that it is of the highest quality. If, however, we make a mistake on your order then we will happily either run a reprint or refund your money. Mistakes while ordering can happen so please be very careful when submitting your order that you are happy with all of your details. These details can not be changed once an order has been received.


If returning an item please return it in the original packaging, unless badly damaged, with a letter explaining the problem. Please use a recorded delivery service.


At Aldermaston Signs we are committed to providing our customers with the highest quality products. We aim to include as much details as possible on the web site to ensure the customer is fully aware of the specification of the goods to determine that they are suitable for their needs. If at all unsure the customer should contact us and we will be happy to advise.


If an item is faulty please contact us at info@aldermastonsigns.co.uk or call 0118 9811170 and we will arrange an appropriate remedy.


Aldermaston Signs do not offer a trial and return policy unless specifically agreed prior to delivery.

Cancellations


If, for whatever reason, you wish to cancel your order

please contact us immediately. If your item has not

gone into production, we will cancel the order and refund your money. Please bear in mind that a lot signs are unique and individual to the person buying it so we cannot sell the product on again.


This does not affect your statutory rights.


Delivery Service


Delivery is deemed to take place when the goods are delivered to your nominated

delivery address, whereupon the risk of loss, breakage and damage passes to you.

Ownership of the goods does not pass to you until payment is received in full by Aldermaston Signs.


The standard delivery charge applies to the UK mainland only.  Northern Ireland, some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses.


Whilst every effort is made to deliver goods on the day specified Aldermaston Signs cannot guarantee delivery on that day or accept liability for deliveries made outside this timescale. Aldermaston Signs use a third party for delivery of goods and shall not be liable for any loss occasioned by delay in delivery.  Deliveries are normally made Monday to Friday, between 08.00 and 18.00.


All goods should be examined at the time of receipt. Any loss or damage must be reported to the delivering courier immediately and noted on the proof for delivery. Any loss or damage must also be reported immediately to Aldermaston Signs by you the customer. A refund or replacement may not be possible if loss or damage was not noted to courier at time of delivery.


All deliveries will require signed proof of delivery. Goods can be left at the delivery address with someone other than the purchaser as long as a signature and printed name is signed by the receiver. If the courier is unable to deliver the goods they will be held by the courier and a card left stating that a delivery was attempted. In such case it is advised that the customer contact the courier as explained on the card left to confirm redelivery or arrange customer collection.  Re-delivery will be attempted the following day for a maximum of two occasions. If a parcel is still undelivered it will be returned to the courier depot and held for 5 days, after which it will be returned to Aldermaston Signs. The customer will be responsible for the cost of the return and any subsequent redelivery charges.  A redelivery to a different address may incur an additional delivery charge if in a different delivery zone, determined by the delivering courier.


It is advisable that the customer should give a delivery address where there is likely to be someone in to sign for the good. Delivery address does not have to be the same as the credit/debit card registered address.  Goods will only be left without a signature if Aldermaston Signs were give specific instructions from the customer prior to despatch. In such cases Aldermaston Signs or the courier will not be liable for any loss or damage of good once left and deemed to be delivered.


Copyright


All elements of the Website content, logos, photography, graphics, images are protected by UK copyright laws. You are entitled to view the Website and to print pages for the sole purpose of placing an order with Aldermaston Signs. Any copying or downloading from the Website without written permission from Aldermaston Signs  is strictly prohibited and will be deemed an infringement of copyright.


The design of the site and the images displayed on it is the sole property of Aldermaston Signs. Any unauthorised reproduction of the designs or the website may result in legal action.


We reserve the right to amend these terms and conditions in compliance with current UK & EU law. These terms do not affect your statutory rights.


Trademarks


You are not permitted to use Aldermaston Signs trademarks or the trademarks of any third party without the prior written consent of Aldermaston Signs or such third parties that may own the trademarks.


Customer Service


We want you to be completely satisfied with the service we offer and the products you order. If however you are unsatisfied by any aspect of our service to you please get in contact and let us know so that we can endeavour to correct the problem.